LAREDO, Texas — Brokerage firm RXO is pushing a new AI-driven check-in system designed to pull trucks through distribution center gates without the traditional manual paperwork. The technology uses video and image processing to scan incoming equipment, identifying trailer numbers and matching them against scheduled appointments in real time.
Gate congestion remains a persistent headache for the average CDL-A driver, often resulting in unpaid detention time while waiting for manual data entry. RXO developed this tool to replace the human-led process of logging truck details, which historically caused long queues and frequent typing errors. By automating the identification phase, the system clears the path for drivers to reach their assigned docks or yard spots faster than standard manual gate check-ins allow.
Yoav Amiel, chief information officer at RXO, noted that the system is already live at the company’s Laredo facility. The company claims the automation has successfully reduced wait times for carriers at that location. RXO intends to roll out this visual AI technology across its broader network of facilities throughout the remainder of 2026. Beyond its own internal operations, the brokerage plans to market the AI check-in system as a standalone service for other logistics organizations looking to modernize their gate security.
What This Means for Drivers
Any OTR truck driver knows that time spent idling at a gate is money lost. This technology aims to remove the human element—and the associated clerical mistakes—that keep wheels from turning. By instantly correlating trailer data with digital appointment logs, the system ensures that dispatchers and warehouse staff are notified of a driver’s arrival the second they pull up. For an owner-operator running tight schedules, this could translate to more efficient turnarounds and less time wasted in the yard.
Industry Reaction
The shift toward automated yard management reflects a broader trend among large trucking companies hiring tech solutions to address chronic capacity and efficiency issues. While the industry has long relied on manual gate logs, the move toward visual AI suggests that shippers are finally prioritizing the driver experience at the point of entry. Removing manual data entry errors means fewer disputes over arrival times and a smoother experience for the professional driver arriving at a busy DC.
Key Points
- RXO is utilizing video-based AI to automatically scan and identify trailers upon arrival.
- The system integrates directly with RXO’s existing Yard Management System to automate appointment matching.
- Automated check-ins are designed to replace manual documentation that previously caused gate backups.
- The technology is being scaled across RXO facilities with plans for a commercial release to other logistics providers.
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