Washington, D.C. — The E‑ZPass Group issued a warning this week about a new text‑message scam that could compromise the accounts of 53 million toll‑road users across 19 states.

The E‑ZPass program is the backbone of electronic toll collection in the Northeast and Mid‑Atlantic, linking state agencies and private toll operators. Drivers who rely on E‑ZPass for daily commutes, cross‑state hauls, or long‑haul runs now face a phishing attack that masquerades as official toll‑service communication. The scam sends a text that reads “E‑ZPass Toll Services” and urges recipients to click a link to “pay an overdue toll” before penalties are applied.

According to the group, the link redirects to a counterfeit website that requests personal and financial details, including account numbers and credit‑card information. PJ Wilkins, E‑ZPass Group executive director, said the messages are “deceptive and designed to harvest data.” The FBI has logged more than 2,000 complaints about similar texts impersonating toll agencies, and victims are urged to contact their banks and report the incident to the Internet Crime Complaint Center at ic3.gov.

What This Means for Drivers

CDL‑A drivers, owner‑operators, and fleet managers must verify any toll‑related text before clicking. A single compromised account can trigger unauthorized charges that may appear on the driver’s credit report and disrupt payroll or fuel‑card usage. OTR truck drivers who use E‑ZPass to navigate interstate toll roads should double‑check the sender’s number and cross‑reference the message with the official E‑ZPass app or website.

Industry Reaction

While no major carriers issued statements, industry groups emphasize that such scams threaten the integrity of FMCSA regulations and the safety of the supply chain. Trucking companies hiring new drivers are already training crews on digital security, and many have updated their onboarding procedures to include phishing awareness. The broader trucking community recognizes that protecting personal data is as critical as maintaining vehicle compliance.

Key Points

• E‑ZPass covers 19 states and serves 53 million devices.
• The scam uses a text that claims to be from “E‑ZPass Toll Services” and directs users to a fake payment site.
• FBI has received over 2,000 complaints about toll‑road phishing texts.
• Victims should contact their bank and report the fraud to ic3.gov.

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